FAQ

Got a question about your order or just need help finding your shade? 

We’ve got that covered! 

ORDERS 

How can I pay?

We accept most major credit cards and debit cards including Visa, AMEX, and MasterCard.

Can I change my order?

We aim to process your order as soon as possible so that you can enjoy tights in your perfect shade.

You can change your order as many times as you like before you click “Confirm & Pay”. After this point however, you won’t be able to make any further changes and your items will be sent to you as per your order confirmation.

Can I change my delivery address?

We aim to process your order as soon as possible so that you can enjoy our tights in your perfect shade.

Once you have placed your order, unfortunately we can’t make any changes to your delivery address and your items will be sent out to you as per your order confirmation.

RETURNS

What's your return policy?

Please visit our Return Policy for further information.

FIND YOUR SHADE

How do I find my perfect shade?

Sheer Chemistry tights are made to blend in so you can stand out! It’s therefore our aim to help you find your perfect match and empower you to feel confident and gorgeous in your own skin.

Please visit our Find your shade page, where we provide you with celebrity shade matches and foundation matches for reference to make finding your perfect match a breeze.

If you’re still unsure, we’re happy to send you sample swatches so that you can test 2-3 shades on your skin.

To do so, please head over to our Contact Us page and tell us which shades you would like to test out.

My face is a different shade to my legs. What should I do?

This is pretty normal and in these cases, we recommend that you select the shade lighter or darker depending on your needs.

Again, if you would like to try before you buy, we’re happy to send you some samples swatches so that you can test the 2 shades on your skin to make sure you find your perfect match.

To do so, please head over to our Contact Us page and tell us which shades you would like to test out.

I’ve just come back from holiday and I’ve got a tan. What shade should I buy?

We are all for a beautiful, glowing tan and the beauty of our tights is that they come in 5 luscious shades of brown.

Therefore, simply select one shade darker than you would pre-tan to ensure that our tights give your legs a radiant glow and still allow your melanin to pop.

SIZE GUIDE

What size should I buy?

We believe that beauty comes in all shades and sizes and so we’ve done our best to make sure you can get your perfect fit.

Our XL tights fit up to a UK size 20 (48” waist) and are made with a back panel gusset for increased stretch and a better fit.

Below is our size guide. Please note this is for reference only.

Size Guide

DELIVERY

Where in the world do you ship?

We are lovers of our international beauties so we ship our tights worldwide to ensure that you – wherever you may be, can enjoy tights that perfectly match your beautiful shade of brown.

All items will be sent to you via 1st class Royal Mail.

 

UK STANDARD DELIVERY Deliveries will take up to 2-3 days from order confirmation (excludes weekends & Bank Holidays). £3.50
EUROPEAN TRACKED & SIGNED DELIVERY Deliveries will take up to 4-6 days from order confirmation (excludes weekends & Bank Holidays). £8.50
REST OF THE WORLD TRACKED & SIGNED DELIVERY Deliveries will take up to 5-12 days from order confirmation (excludes weekends & Bank Holidays). £10.00
I need tights urgently! Where can I get a pair?

We are proud to be collaborating with Soho’s iconic W London Hotel, who will sell our tights exclusively from their AWAY Spa on the 6th floor.

If you’re in London, you can pop by to find your perfect match as well as satisfy all your Sheer Chemistry hosiery needs.

PRODUCT INFORMATION

Where are Sheer Chemistry tights made?

At Sheer Chemistry, we are dedicated to making quality products that we hope you’ll love.

That’s why 100% of our products, from our yarns and our dyes to our packaging, are all made in Italy.

What materials have gone into producing your tights?

Only the best materials have gone into our products to ensure quality, style and comfort.

The fibre compositions of each of our products are as follows:

RADIANCE – 10 DENIER GLOSS TIGHTS: 89% Polyamide, 10% Elastane, 1% Cotton
AMBITION – 15 DENIER MATT TIGHTS: 87% Polyamide, 12% Elastane, 1% Cotton
CONFIDENCE – 15 DENIER MATT CONTROL TIGHTS: 81% Polyamide, 18% Elastane, 1% Cotton

All of our products are produced with LYCRA® – a trademark of INVISTA.

CONFIDENCE uses LYCRA® BEAUTY shaping technology, providing support, sculpting and comfort.

 

Are your tights ladder-resistant?

We produce quality tights that are 100% made in Italy. While they are not ladder-resistant, with careful handling, they should last a lot longer than your regular sheer tights.

We recommend you take extra care when wearing footwear with velcro and outfits with bead or sequin detailing as this is prone to cause laddering.

PRODUCT CARE

How should I wash my Sheer Chemistry tights?

We recommend that you hand wash your tights in warm water and air dry. Do not bleach, iron or tumble dry.

Should you prefer to machine wash your tights, we strongly advice that you use a wash bag to prevent laddering.

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